Terms of service

Welcome to Sherun Beauty! These terms of service govern your use of our website and the purchase of our hair extensions. By placing an order with us, you agree to these terms and conditions.

PRODUCT DESCRIPTIONS: We strive to provide accurate descriptions and images of our hair extensions. However, we cannot guarantee that the colors and textures of the products will exactly match the images on our website due to variations in screen displays and natural hair patterns. If you have any questions about a product, please contact our customer service team before placing your order.

PRICING: All prices on our website are listed in US dollars and are subject to change without notice. We are not responsible for any pricing errors or discrepancies. In the event that a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed at the incorrect price.

PAYMENT: We accept payment through major credit cards, PayPal, and other payment methods that may be offered on our website. Payment must be made at the time of checkout, and we do not offer any financing or layaway options.

SHIPPING: We offer free standard shipping on all orders within the United States. Orders are typically processed and shipped within 1-2 business days, and delivery times may vary depending on your location. Expedited shipping options are available at an additional cost. We are not responsible for any delays or delivery issues caused by the shipping carrier.

RETURNS AND EXCHANGES: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your hair extensions, we offer a 30-day return and exchange policy. The hair extensions must be unused and in their original packaging to be eligible for a return or exchange. Shipping costs for returns and exchanges are the responsibility of the customer, unless the product is defective or there was an error on our part. We do not accept returns or exchanges on clearance or final sale items.

INTELLECTUAL PROPERTY: All content on our website, including text, images, logos, and trademarks, is the property of Sherun Beauty or its affiliates and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or display any content from our website without our prior written permission.

LIMITATION OF LIABILITY: Sherun Beauty shall not be liable for any damages arising from the use or inability to use our products or website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. In no event shall our liability exceed the total amount paid by you for the product in question.

DISPUTE RESOLUTION: These terms and conditions shall be governed by and construed in accordance with the laws of the state of California. Any disputes arising from or related to these terms and conditions shall be resolved through arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Los Angeles, California, and the award rendered by the arbitrator shall be final and binding.

MODIFICATION OF TERMS: We reserve the right to modify these terms of service at any time without notice. By continuing to use our website and purchase our products after any modifications, you agree to be bound by the revised terms and conditions.

CONTACT US: If you have any questions or concerns about our terms of service, please contact our customer service team. We are always here to help!